July 2020

I recently visited the Follicle and was nervous to be out and about during Phase 2 of the pandemic. Upon arrival I was completely reassured. The Follicle was the cleanest spa in town before COVID-19 and with their additional health precautions, it was even more so! I wouldn’t hesitate to go back again. In fact, I am making my second appointment right now! Special thanks to Megan, who was super sweet, and to Shay (new staff) who went above and beyond to make my experience a positive one.   Sheryl (Burlington)

Thank you Leanne for an amazing manicure and pedicure! So wonderful to be back! I was beyond impressed with the COVID protocols and how clean (As it always is) the spa was! Happy feet and hands for sure!  A.W.

I was recently at The Follicle for a hair cut and felt very comfortable.  I have been very cautious during the Pandemic so it meant a lot to feel safe.  I appreciate everything you are doing to make your customers and staff keep well.  Thank you for all your efforts.  S.S.

February 2020

I came to the Follicle several years ago in search of a great pedicure with an experience that offered clear communication and gave me confidence in my provider.  I was pleased with the quality, level of service, and the welcoming space that the spa offered.  I enjoyed the experience because of the exceptional attention to detail.  That, and my nails looked great!  I have since moved to the Follicle for my hair and Debbie gave me a cut that became my most complimented haircut ever!  I would absolutely recommend The Follicle to anyone looking for a great experience, quality services, and beautiful results.  W. Lang

February 2020

I thoroughly enjoyed my spa visit today.  Megan was great!  I am quite sure I will be back.  Thank you  SR

October 2019

I enjoyed my first visit and I’m looking forward to the next one.  I love the place as well.  F

August 2019

You have a lovely establishment.  I liked the selection and the way colours were presented.  Marci looked after me today and did a great job.  You will be seeing me again, thank you.  D

June 2019

Hi! My pedicure with Diane was divine!  She was professional and very skilled and my visit was a treat!  I look forward to my next visit.  J.G.

June 2019

I’ve been a client of Pat’s for at least 28 years and have always enjoyed her personalized service, great advice, and positive and enlightening discussions.  I’m always welcomed in a great way at the reception and so appreciate their kind words.  All in all, I will continue to visit The Follicle to interact with these lovely ladies.  H.

June 2019

I enjoyed my manicure and pedicure.  Staff are pleasant and professional.  The environment is clean.  I.R.

February 2019

Pat (Stylist), Diane (Aesthetician) and Megan (Aromatherapy Relaxation Massage) are the very ultimate in their specific services – my special ladies!! I always look forward to my visits, and they always begin with lovely greetings from Earline or Sadia at the desk.  S.T.

December 2018

I had an aromatherapy massage with Megan and it was wonderful! Highly recommend Megan for relaxation.  A.D.

November 2018

A great experience, lovely service and well priced!  Thank you.  D.F.

November 2018

I had some waxing done, by Diane.  She was wonderful, and your Spa is beautiful.  I can’t wait to come back.  L.T.

November 2018

I sit at a desk and often have very tight shoulders.  I have tried massages in the past that have provided limited relief from tight muscles and neck flexibility.  It was suggested that I give Megan a try at The Follicle. Really happy with the result.  She asked what my needs were and what I was hoping to accomplish. She checked in often to ensure the pressure was right and explained what she was doing along the way. Really pleased with the result. I will be back.  Richard K.

September 2018

I have been a  client  of Debbie’s for many years and have always found that the staff are very friendly and I do appreciate the telephone call the night before my appointment.
Service is always pleasant , comfortable and on time and Friday was no exception.
I am sure that you must have many clients that like me have been using The Follicle’s services for many years and will continue to do so and that surely states that the staff is happy as are their many customers.
Debbie is an excellent hairdresser and I enjoy her company as well as the compliments  I receive on the results.  L.W.

January 2018

I had a great experience. Marci is very professional and pleasant to converse with. My nails have never looked better and my feet are happy.  Definitely will return.  C.

March 2017

Loved it. Everyone was very welcoming and friendly. Appreciated being welcomed at the front right when I came in…can be a bit intimidating coming into a new place, so this was eased very quickly. Very helpful, at ease in asking questions. Appreciated not having products pushed in my face and appreciated the suggestions with no attachment to whether I would purchase something or not.
Will definitely come again and recommend to others. Thank you Lory for that blissful and deeply relaxing experience at the end of my work week, it was truly Divine!  Very clean and calm there. And very reasonable priced.  Thanks again,  W.R.

March 2017

Wonderful. Everyone was very thoughtful and I felt really pampered.  Thank you  J.T. (Welcome Wagon)

March 2017

I am very happy with my haircut from Debbie.  I was trying to grow out a terrible haircut that I had been trying to get fixed for months with each cut making things worse. My friend recommended Debbie at the Follicle, I made the appointment in desperation, Debbie worked with what she had, did a good job, I am managing well with the cut she gave me and I look forward to her getting my hair back on track to a nice style.  Thank you,  P.M.

February 2017

I very much enjoyed my visit visit. Staff were friendly and extremely helpful. The quality of the service I received was excellent! Keep up the good work!  B.

February 2017

It was my pleasure to visit the spa, as I never knew it was existing till the Welcome Wagon came. I had manicure done and was very pleased with the results.  Hope to check soon your other services.  Cheers and Thank you  V.